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CASE STUDY AT URPERCENTILE : “CORPORATE SITUATION "

Tuhin performed the best in this Discussion. Aditya Ahuja, Sucheta and Jyoti Agrawal also performed well.

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www.UrPercentile.com: Today we have Case Study :
 
“There is a Project of  US$ 100 million to construct Multi stored building to be completed in 3 years .  The Owner of the Multi storied building henceforth called “Owner” has assigned a construction company henceforth called “company” to complete the Project. The company has Ricky as Project Manager. Ricky interviews and appoints 7 more professionals to help him in the Project.   These 7 members have previously worked with Ricky in various other Projects and together they have completed many similar Projects on time and in budget.
The Project is now 40 % complete and Owner is not happy with the Ricky due to delay in the Project. The Owner is satisfied with the remaining 7 members of the team.  Lately it is noticed that Ricky is having problems in working properly due to ego clash with Owner. Under pressure from Owner the CEO of company fires Ricky and assigns one of the 7 members Ajay as the Project manger which is acceptable to the Owner. Ricky resigns from the Project and asks Ajay and the rest of the 6 members to also resign from the company and join him at a new assignment with other company for a new Project.  What should Ajay and the rest of the 6 members do?”

Aditya Ahuja: Good evening everybody the case study given today is very interesting and very sensitive. What I feel is that all the options have to be weighed here as it is stated here that there were ego issues between the Owner and Ricky so it can be inferred that it can be anybody’s mistake as ego is nothing but negative self respect.

Tuhin Chaturvedi: This is a classic case of no eggs in any basket. The problem accosting the 7 people is whether they must hang on with company or ditch the company and join Ricky for a new assignment and a lot of factors come into the picture here.

Jyoti Agarwal: Friends, the case study presented to us is a situation that we may face in the day to day business scenario. The key players in this case are the Owner, Ricky and Ajay. The problem at hand is making a conscious decision as to who is at a fault and at the same time ensures that the future of Ajay and the other 6 members of the team are not compromised.

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Ganesh: Hi all today case study is built different where the decision has to be made by looking at all the directions such as current Project status and its future growth

Roohi Malik: I think Ajay and the rest of the 6 members should continue with his current work because what is most important is your COMMITMENT towards your work. If Ajay has some problems with the Owner he should solve his problems himself and rest of the members should continue there present work.

Tuhin Chaturvedi: The symptom of not having completed 40% of the Project by Ricky may be caused by the fact that he has had an ego clash with Owner. Now the group of 7 must analyze and understand as to why this clash happened. It may not all be Ricky’s fault as he has worked with them earlier very smoothly and everything went well. Then why this particular Project has taken a different turn. Is it that Owner has a reputation of being bull headed and hounding Project Managers out of company by colluding with the head just because his ego is pricked? If that is the case then the 7 must leave because later Ajay may become the victim of such iniquity and just contribute to the chain. In such a case it may be better to leave the Project and rejoin. Because there has been no friction between them earlier and they may again do a great job there.

Aditya Ahuja: Here it is also to be seen that it is Ricky’s fault. His Project is only 40% complete and is the only one responsible because he is the head ,the leader  and he should take all the responsibility as an able professional will .He cannot argue and give excuses over his bad performance .

Jainisree: In my view as the Project is already 40% complete, Ajay and others should not resign the company and should complete the Project. The issue here is between Ricky and the Owner and the problem is with Ricky. If the problem is with the Owner then he would have not been satisfies even with these 7 members. So the problem is not with the Owner but with Ricky and his ego clash with the Owner and hence he is delaying the Project and this should not be the case with others and they must finish the Project in time and should use this opportunity to prove themselves.

Scorpio_19: What I feel is Ajay and rest should not resign from the job because it is Ricky who had problems working there and not Ajay and rest of the 6 members.

Daman Preet: I agree with Aditya, Ego is just a negative impact on one's work. I think Ajay should and others should not resign because it’s Ricky's ego problem with the Owner and one can not work with these ego clashes in job work. One has to be true professional towards his work and these ego problems can be solved by talking, as it helps to find out the basic problem and if Ricky is true professional he would never asked his partners to resign from the Project.

Manu: There are some business ethics to be followed. Once you have joined Project must try to complete it unless you are not able to take it any more. Ricky has to leave because of ego problems; ego should not come in way of good leader. He has failed to prove himself as good leader

Jyoti Agarwal: First, we need to identify the reason for the dissatisfaction of the Owner by Ricky's performance. We need to assure if it is only due to the Project missing deadlines or due to the ego clash that Ricky is facing with the Owner.  Let’s take the first case: As it is mentioned that the group of these seven members has already worked together previously and have completed the Project in time, we need to identify as to what are the reasons that the Project could not be completed within deadlines this time.  In case this is due to some reasons that cud have been averted if Ricky had been proactive like proper resource utilization, division of labor or work allocation, then definitely Ricky needs to pay for it . He needs to provide a clarification for the same. On the other hand, if it is something that was out of control for Ricky like shortage of construction material in market, transport strike etc then the situation should to cover up the lag in the coming time.

Tuhin Chaturvedi: However, if they find that Ricky has just displayed an intransigent character and the ego clash occurred because of his irrationality and this offer of joining him elsewhere is a backlash of revenge, then Ajay and the 6 must again retrospect. Ricky has displayed a very rough attitude. In future they may fact the same relational friction. Ricky may be dictated by his egoistical precept again and fight with them. An alternative here could also be as to why the delay occurred in the Project. Was it really due to this ego clash or was it due to an technical irresponsibility or snag? Again if it was the latter, is it really necessary to fault Owner’s ego and leave a job half done.  Maybe they could iron out the technical wrinkles, speed up the work and finish it on time, earning accolades and reputation on their own. Why then leave the battlefield when adversity has presented such a wonderful chance?

Aditya Ahuja: Moreover, no good professional will ever ask his subordinates to resign or will influence them in a negative way. If he knows he is right then he does not need to Influence others. He has to believe in himself.

Sucheta: Here it seems that the work is being affected in case of Ricky's problem with the boss so should the others follow Ricky in leaving the company. They should analyze the reasons for Ricky's departure.

Ganesh: Because  all the 6 members and Ajay worked in this Project already and if they move out from this Project at present then they might lose the experience which they will get by completing this current Project. Then they should think first where the reason for changing the Project head is right or not. If management has made mistake then they should discuss and take the decision

Tuhin Chaturvedi: I don't think experience is an issue here. They have already worked earlier and have enough of it here.

Daman Preet: Ricky is just thinking about himself, that’s it. I think Ajay and others should continue their work.

Roohi Malik: I don’t  agree with Tuhin, if Ajay and his fellow members will leave the project that will create a bad name for all of them .The problem is b/w Ricky and the Owner. So they should solve it themselves and the others should continue there work.

Sucheta: It is stated in the case study that Ricky left due to ego clash with the Owner. However the other 6 professionals have been hired by Ricky to perform work for the company and not directly for him so the others should probably not leave the job.

Scorpio_19: Ricky is trying to take revenge from the boss for firing him from his job.

Tuhin Chaturvedi: I think if the Owner has been particularly tough and rigid, Ricky cannot but help having clash. After all he too is human and cannot always take things humbly. Another probable but radical move could be to have the Owner, CEO and Ricky smoke the peace pipe. Ajay may tell the former 2 that Ricky has always completed his earlier Projects on time efficiently. Due to work pressure ego clashes do occur between the management and contractors. This may not be as serious issue as the incomplete contract. Company may rehire Ricky and Owner may re-allocate him the job. Ricky may be motivated at such a twist of fortune and feel that he is wanted. Together, they may achieve success as earlier not with standing the time crunch.

Ganesh: Project which Ricky has taken (new) may be good are bad, since it has not started I hope so.

Jyoti Agarwal: Looking at the second case which says that this is due to the Owner having an ego clash with Ricky, we need to identify the reason for the same.

Sucheta: Moreover a professional should understand that no matter what kind of dispute might arise between him and the Owner he cannot put others in the line of fire for his sake

Tuhin Chaturvedi: If the problem is between Ricky and the Owner, why are Ajay and others having to take a call. How can you justify always the Owner and his rationales ?

Abhishek : The 6 men and Ajay should first think that Ricky has been a good leader or not. In my view as Ricky lost his job due to ego clash he is just trying to break up the team of the Owner. I will not be fruitful for Ajay and 6 men to join Ricky.

Aditya Ahuja: Yes the question that is to be asked is that the same people have completed other Projects on time why not this Project. I agree with Tuhin no professional will ever tell the subordinates so as to influence the Project in a bad way.

Jyoti Agarwal: In case it is because of Ricky making some legitimate demand to the Owner which the Owner refuses to accept then the team should definitely resign and go with Ricky as he is the one who invited them to this Project and def can help them getting new Projects in the future.

Abhishek : Moreover the Project of Owner is a ongoing Project while Ricky will start a new one and there is always a risk involved in a new business

Tuhin Chaturvedi: How can we so surely say that it will be a new business? Probably Ricky is undertaking a Project in an area where he has already worked with these 7 people?

Sucheta: The reason for the ego clash is not mentioned. Unless and until the dispute between Ricky and Owner does not concern the work of the Project there is no point in resigning because it is not their concern

Jainisree: I agree with Tuhin , Ajay can do so if there is possibility and can recommend about rehiring Ricky, this will motivate Ricky and also Ajay can prove himself as a good team-worker and also a good Project Manager.

Ganesh: Always we should complete the work we have taken in hand. Here i want to quote the wordings "quitter never wins". Instead of quitting the Project those 6 members should look the problems in the existing Project and try to complete it by time which will give good opinion to the Owner as well as to Ricky, because ego in work will destroy as person totally, he should understand that.

Jyoti Agarwal: But in case it is because of some illegitimate request i.e. to say that Ricky trying to bug the Owner then the team should try to convince Ricky and in case he is not convinced still they should go ahead with their commitment to the Owner.

Scorpio_19: There is great possibility that Ricky will again involve in ego clash in his new project  then will he again ask the team to leave and join him somewhere else

Aditya Ahuja: I think all this influencing Ajay and all is showing the negative side of Ricky it proves from here that he is not an able professional. Whatever may be the issue this is not the way to deal with it by influencing others.

Roohi Malik: See we have to think about the Project also. If they will discontinue the Project it wills a good amount of loss for the Owner. There is a word called business ethics, we have always heard if you start sum thing you should finish it also. So we cant ignore this that the Project needs to be completed also and ego clashes can be solved with mutual meetings and all. May be Ajay can go in for mutual meeting b/w the Owner himself and Ricky to solve the problem.

Dharma Tej: The case study here under discussion doesn’t ask about rocky behavioral analysis, its emphasis is more towards what Ajay and others should do. I think Ajay should take this opportunity and coming to others.

Ganesh: Project which Ricky has taken (new) may be good are bad, since it has not started I hope so.

Jyoti Agarwal: Looking at the second case which says that this is due to the Owner having an ego clash with Ricky, we need to identify the reason for the same.

Sucheta: Moreover a professional should understand that no matter what kind of dispute might arise between him and the Owner he cannot put others in the line of fire for his sake

Tuhin Chaturvedi: If the problem is between Ricky and the Owner, why are Ajay and others having to take a call. How can you justify always the Owner and his rationales ?

Abhishek : The 6 men and Ajay should first think that Ricky has been a good leader or not. In my view as Ricky lost his job due to ego clash he is just trying to break up the team of the Owner. I will not be fruitful for Ajay and 6 men to join Ricky.

Aditya Ahuja: Yes the question that is to be asked is that the same people have completed other Projects on time why not this Project. I agree with Tuhin no professional will ever tell the subordinates so as to influence the Project in a bad way.

Jyoti Agarwal: In case it is because of Ricky making some legitimate demand to the Owner which the Owner refuses to accept then the team should definitely resign and go with Ricky as he is the one who invited them to this Project and def can help them getting new Projects in the future.

Abhishek : Moreover the Project of Owner is a ongoing Project while Ricky will start a new one and there is always a risk involved in a new business

Tuhin Chaturvedi: How can we so surely say that it will be a new business? Probably Ricky is undertaking a Project in an area where he has already worked with these 7 people?

Sucheta: The reason for the ego clash is not mentioned. Unless and until the dispute between Ricky and Owner does not concern the work of the Project there is no point in resigning because it is not their concern

Jainisree: I agree with Tuhin , Ajay can do so if there is possibility and can recommend about rehiring Ricky, this will motivate Ricky and also Ajay can prove himself as a good team-worker and also a good Project Manager.

Ganesh: Always we should complete the work we have taken in hand. Here i want to quote the wordings "quitter never wins". Instead of quitting the Project those 6 members should look the problems in the existing Project and try to complete it by time which will give good opinion to the Owner as well as to Ricky, because ego in work will destroy as person totally, he should understand that.

Jyoti Agarwal: But in case it is because of some illegitimate request i.e. to say that Ricky trying to bug the Owner then the team should try to convince Ricky and in case he is not convinced still they should go ahead with their commitment to the Owner.

Scorpio_19: There is great possibility that Ricky will again involve in ego clash in his new project  then will he again ask the team to leave and join him somewhere else

Aditya Ahuja: I think all this influencing Ajay and all is showing the negative side of Ricky it proves from here that he is not an able professional. Whatever may be the issue this is not the way to deal with it by influencing others.

Roohi Malik: See we have to think about the Project also. If they will discontinue the Project it wills a good amount of loss for the Owner. There is a word called business ethics, we have always heard if you start sum thing you should finish it also. So we cant ignore this that the Project needs to be completed also and ego clashes can be solved with mutual meetings and all. May be Ajay can go in for mutual meeting b/w the Owner himself and Ricky to solve the problem.

Dharma Tej: The case study here under discussion doesn’t ask about rocky behavioral analysis, its emphasis is more towards what Ajay and others should do. I think Ajay should take this opportunity and coming to others.

Tuhin Chaturvedi: We need to analyze the reason behind such a clash? Who is at fault? Why must we side with the Owner always? And how can we say that Ricky will again have an ego clash? There no mention of such a record on his behalf.

Sucheta: Agree with Roohi, As professionals the 7 guys should finish what they started and yes they can try to mediate a solution between Owner and Ricky once the Project is finished.

Dharma Tej: They need to complete the Project as before they take up a different assignment.

Aditya Ahuja: But what about the influence Tuhin this is not professionalism.

Tuhin Chaturvedi: May I know what is not professionalism?

Daman Preet: Ricky is just trying to take revenge from the Owner and he is naturally doing the same, some one else would have done but he has forgotten his professionalism.

Ganesh: Ajay and his team members should complete this Project and teach lesson to Ricky and Owner that Ego will increase the gap between the management and workers

Abhishek : Instead of joining Ricky ,they should ask him to solve his ego problems because ego is never good weather its business or its life. They should try for Ricky to solve his problems with Owner so that a good team can be formed.

Aditya Ahuja: Influence people in a bad way is a negative side of the person who gave him the right to tell his subordinates to quit  the job

Jyoti Agarwal: Aditya -> how can you say that Ricky is at a fault here, we still not know if the ego clash was due to Ricky safeguarding the interests of his team which is the responsibility of a Manager as such.

Abhishek : Ego is always a fault

Sucheta: The reasons can be many and we can safely assume that neither side will disclose the real matter as that would go against business ethics also.

Roohi Malik: Professionalism is  all about business ethics and  your commitment towards work. We all know that we are humans and may be we go wrong some way or the other. So I think all of them should sit together again and solve the problem before going for some radical decision,

Tuhin Chaturvedi: I still think that we are siding with the Owner without analyzing the nitty gritty of the case. If ego is a fault with Ricky, is it not the same with the Owner who may well be impeding Ricky.

Aditya Ahuja: But jyotiko delay in the Project is Ricky’s fault. He is the leader he has to take responsibility for his and his teams actions.

Roohi Malik: Mr Tuhin, Can you please tell us what do you think ego is?

Jainisree: Ajay and others must and should complete this Project and its their ethical responsibility to do so and Ajay must also try to solve the problem existing between the Owner and Ricky by arranging a meeting and can know the facts.

Jyoti Agarwal: I agree with Roohi, we need to identify the reason of this delay and ego clash at the first place and then only can we make an informed decision

Daman Preet: If Owner has ego problems then he should be having with  others also

Sucheta: In the spirit of professionalism the group should finish what they started and if they find the Owner to be wrong by any means they can refuse to work with him in the future.

Dharma Tej: The reason being, I think the Manager should have chosen Ajay to be fit for this task only after a good analysis and Ajay should convert this opportunity .The other six should understand that if they leave this job its going to be clearly because of ego issue which speaks that they are not a good team player and I think this would surely pull them back even if they quit this Project.

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Tuhin Chaturvedi: How do we know that Ricky is influencing all in a bad way Mr Ahuja?...it just could be a case of head hunting because he is in a new place and needs old familiar faces around him.

Aditya Ahuja: Professionalism is about ethics

Jyoti Agarwal: Aditya ,  what if the reasons for delay are unavoidable as raw materials not reaching site due to transport strike?

Scorpio_19: what ajay and others can do is to arrange a meeting - if possible between ricky and the boss to resolve this ego clash as changing the project manager in the middle of the project will also effect the project in a negative way. Is Ricky responsible for that too?

Abhishek : Even if there is ego problem with the Owner one must understand that he is senior/above in position with Ricky so instead of Ricky causing ego clash with Owner, he should have taken Owner into his favour, that is  quality of a good Manager.

Jainisree: Yes Tuhin that may be true but Ricky should not ask others to resign their jobs just for the sake of having familiar faces around him.

Roohi Malik: Thats what I am saying they all should sit together and solve the problem instead of all of them discontinue the work.

Dharma Tej: Leaving a job because you are not happy with it has got nothing to do with professionalism. We can do a job to our potential only when we are really interested in it. But as a team player we can’t let the team down. If we are not able to work there anymore you have to inform this to your authority and wait till someone else takes up this responsibility. So if any of the six candidates have a ego problem they should atleast wait till their role is properly replaced and then they can quit

Tuhin Chaturvedi: That's what I said earlier. Trying to bring in a negotiation may be the best way out because it will result in a win situation.

Aditya Ahuja: To some extent Jyoti yes he is. Whatever may be the reasons jyotiko how can he tell anybody to resign it’s all in the bad interest of the Project and company. Yes I agree with Tuhin negotiation is an answer

Sucheta: If Ricky's leaving the company is adversely affecting the working ability of the group then by all means they should try to mediate between them. But mediation will be successful only if they know all the facts. At present they are busy wit Project and hence mediation has to take a backseat.

Daman Preet: In short Ricky is at fault and why should others suffer from his resign.

Aditya Ahuja: Ricky is showing negative influence and whatever may be the reasons he should not influence people to hamper a company’s interest

Sucheta: Without knowing the real reason the negotiation process will be hitting targets in the dark and could make matters worse.

Roohi Malik: What I think that they should mutually solve the problem instead of taking a radical decision which is not in the favor of the company and all the other members.

Ganesh: Ajay and others should explain to Ricky that they will complete the Project and in future they will help him. With great effort which they learned during the Project work (40%)

www.UrPercentile.com: Request everyone to give a summary of the discussion.

Jainisree: As the Project is already started, Ajay and others must complete the Project and should try to solve the problem between Ricky and the Owner by arranging a meeting and should recommend Owner to rehire Ricky thus motivating him in a right direction.

Dharma Tej: To summarize Ajay should take up this opportunity if he is confident that he has the potential to do it and if he realizes that the reason for which Ricky was removed was a true one otherwise he will also land up in the same boat. Coming to other six people, they should continue working if they have no problem. In case they have a problem then they should quit the role only after a proper person has replaced his job.

Scorpio_19 : I think Ajay and others should not leave the job as this will effect the project in a big way  so they should try to resolve the problem between Ricky and boss

Aditya Ahuja: Summary: Ricky should show professionalism and towards his company his work and negotiation can be an answer but influencing people in the wrong way is not.

Abhishek : Most of us agree that its against business ethics to leave a work in between and join another Project and also it will be against moral ethics to reject Ricky's offer because after all, he is the one who has appointed them on this Project. Thus a proper solution this problem will be to solve the ego clash between Owner and Ricky and thus make a great team for work.

Jyoti Agarwal: This was an interesting discussion where both the sides of the coin were analyzed in detail. Few felt that leaving the Project incomplete might not be termed professionalism, on the other hand there were others who believed that the there might be reasons for Ricky having a clash with the Owner and the team should identify the reason before making a decision. There was an option of negotiation being discussed as well which would result in a win-win situation for all.

Tuhin Chaturvedi: I think this was a really animated discussion. The people here have been really logical. Some have suggested that Ricky is at fault and Ajay and others should hold on, complete the job and succeed. Most people feel that Ricky is at fault as he has broken the basic rules of professionalism. Others feel that it's a breach of ethics. Some others have analyzed the possibility of a truce and its prospects. I personally feel that the 7 must analyze thoroughly what went wrong and whose fault is it? Then they must take a decision. They must not sideline Ricky just because he was fired.

Sucheta: It is belief of most in this discussion that professionalism comes above all else. Ajay and the others have a job to do and they must complete it without taking any sides. Once the Project is completed they can try to find out the reasons for the clash and if possible mediate a negotiation. That would be the ethical way of doing things.

Ganesh: Summary: It is always better to stand on one side than keeping legs on both sides. Ajay and others should complete the job even though Ricky has not done any mistake, as professionals we should mould ourselves.

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